The Wüstenrot Digital Postbox: Paperless Letters and Documents
The digital postbox is one of the most useful parts of the Wüstenrot eServices. According to Wüstenrot, all messages and documents can be delivered directly and paper-free into it.
What arrives in the postbox?
- Account and annual Bauspar statements,
- contract documents and changes,
- insurance policies and premium notices,
- general letters from the bank, building society and insurer.
Advantages
- Speed: documents arrive faster than by post.
- Security: no letters in shared mailboxes.
- Environment: less paper and transport.
- Archive: everything in one place, searchable at tax time.
Organising tips
- Download yearly statements as PDF and store them in a dated folder.
- Keep contracts until at least the end of their term plus the legal retention period your tax advisor recommends.
- Enable notifications in the app so you do not miss deadlines.
Anti-phishing tip: if an e-mail claims there is an important letter, open the app yourself and check the postbox rather than clicking the e-mail link.
Frequently asked questions
Will I still get paper letters?
Documents delivered to the digital postbox generally replace paper mail. Check your settings in the portal if you need printed copies.
Pentoblog is an independent publication and is not affiliated with Wüstenrot. For account-specific questions contact Wüstenrot directly through its official website.